Decoria jelly is made with PECTIN, extracted from citrus, thus retaining the texture of the jelly very soft, unlike the Gummy jelly that can be hardened easily in low temperature..
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How do I place an order with Waangoo?
It’s really easy – you can place your order either through our website or by downloading our app.
What locations does Waangoo deliver in Singapore?
Currently, we deliver to multiple locations including Bedok, Tampines, Pasir Ris, Simei, Woodlands, and Punggol.
How does Waangoo ensure the quality of products?
We follow a rigorous selection process to ensure that only the freshest and best quality items are delivered. Multiple internal checks are conducted to verify quality and expiry dates.
How can I track my order with Waangoo?
Once your payment is confirmed, your order will be processed. You will receive a tracking link to monitor the status of your order.
What is the return policy at Waangoo?
If you are not satisfied with a product, you can return it immediately or within 2 days of delivery. Please contact our customer support team (preferably via WhatsApp) to request a return. Refunds will be issued to the original payment method.
Does Waangoo have a mobile app?
Yes, you can download our app from the Google Play Store or Apple App Store. It allows you to browse products, place orders, schedule deliveries, and track your order.
How to download the Waangoo App?
Download the Waangoo app from the Google Play Store or Apple App Store, or click this link: https://onelink.to/waangoo
How can I contact customer service?
You can reach us at 91540450 from 9:00 AM to 5:30 PM SGT (Monday to Friday) and 9:00 AM to 2:00 PM (Saturday). We are closed on Sundays and public holidays.
Do you have any offers or sales?
Yes, we frequently run flash sales, clearance events, and bundle offers. Visit our website to check the latest deals.
Do you offer express delivery?
Currently, express delivery is not available.
